@font-face{font-family:Poppins;font-weight:400;font-display:swap;src:url(/fonts/Poppins-Regular.ttf)format("truetype")}@font-face{font-family:Poppins;font-weight:600;font-display:swap;src:url(/fonts/Poppins-SemiBold.ttf)format("truetype")}@font-face{font-family:Poppins;font-weight:700;font-display:swap;src:url(/fonts/Poppins-Bold.ttf)format("truetype")}@font-face{font-family:Poppins;font-weight:800;font-display:swap;src:url(/fonts/Poppins-ExtraBold.ttf)format("truetype")}:root{--cream:#fff0d2;--ink:#3b3b3e;--red:#ee4e36;--red-dark:#b63b28;--orange:#faab18;--teal:#73c0c2;--teal-dark:#3f8f92;--bg:var(--cream);--fg:var(--ink);--muted:#7d7166;--panel:#fff8ea;--line:#f0dcb6;--control:#fff8ea;--control-active:var(--ink);--gutter:16px;color:var(--fg);background:var(--bg);-webkit-text-size-adjust:100%;font-family:Poppins,system-ui,-apple-system,Segoe UI,Roboto,sans-serif}*{box-sizing:border-box}html,body{background:var(--bg);overscroll-behavior:none;margin:0}button{font:inherit;touch-action:manipulation;-webkit-tap-highlight-color:transparent}.app{min-height:100dvh;padding:env(safe-area-inset-top) env(safe-area-inset-right) env(safe-area-inset-bottom) env(safe-area-inset-left);flex-direction:column;display:flex}.bar{padding:10px var(--gutter);background:var(--panel);border-bottom:2px solid var(--line);justify-content:space-between;align-items:center;gap:12px;display:flex}.brand{color:var(--red-dark);align-items:center;gap:10px;font-weight:700;display:flex}.brand img{width:auto;height:40px;display:block}.agent{color:var(--muted);text-overflow:ellipsis;white-space:nowrap;align-items:center;gap:8px;min-width:0;display:flex;overflow:hidden}.agent__dot{border-radius:50%;flex:none;width:8px;height:8px}.agent__dot--on{background:var(--teal-dark)}.agent__dot--off{background:var(--muted)}.stage{padding:24px var(--gutter);text-align:center;flex-direction:column;flex:1;justify-content:center;align-items:center;gap:20px;display:flex}.hint{color:var(--muted);overflow-wrap:anywhere;max-width:30rem;margin:0;font-size:clamp(1.05rem,4vw,1.25rem)}.notice{color:var(--red-dark);max-width:32rem;margin:0;font-weight:600}.caller{flex-direction:column;align-items:center;gap:8px;max-width:100%;display:flex}.caller__label{color:var(--muted);text-transform:uppercase;letter-spacing:.06em;margin:0;font-size:1rem}.caller__name{color:var(--red-dark);overflow-wrap:anywhere;margin:0;font-size:clamp(2rem,9vw,3rem);font-weight:800;line-height:1.1}.caller__phone{font-variant-numeric:tabular-nums;margin:0;font-size:clamp(1.25rem,5vw,1.6rem)}.caller__email{color:var(--muted);overflow-wrap:anywhere;margin:0}.timer{font-variant-numeric:tabular-nums}.actions{padding:16px var(--gutter) 24px;justify-content:center;display:flex}.btn{cursor:pointer;min-height:56px;color:var(--fg);background:var(--control);border:0;border-radius:999px;justify-content:center;align-items:center;gap:12px;padding:18px 40px;font-size:1.25rem;font-weight:700;display:inline-flex}.btn--primary{background:var(--red);color:#fff}.btn--quiet{background:var(--control);border:2px solid var(--line)}.btn--answer{background:var(--teal);color:var(--ink);padding:26px 64px;font-size:1.75rem;animation:1s ease-in-out infinite pulse}.controls{justify-content:center;gap:16px;display:flex}.control{border:2px solid var(--line);background:var(--control);width:92px;height:92px;color:var(--fg);cursor:pointer;border-radius:50%;flex-direction:column;justify-content:center;align-items:center;gap:6px;font-size:.85rem;font-weight:600;display:flex}.control--active{background:var(--control-active);border-color:var(--control-active);color:var(--cream)}.control--end{background:var(--red);border-color:var(--red);color:#fff}.pulse{background:var(--teal-dark);border-radius:50%;width:18px;height:18px;animation:2s infinite breathe}.app--ringing{animation:1s steps(2,end) infinite flash}@keyframes pulse{50%{transform:scale(1.05)}}@keyframes breathe{0%{box-shadow:0 0 #3f8f9299}70%{box-shadow:0 0 0 14px #0000}}@keyframes flash{50%{background:#ffd98f}}@media (prefers-reduced-motion:reduce){.btn--answer,.pulse,.app--ringing{animation:none}}@media (width<=600px){.actions .btn{width:100%}.controls{justify-content:space-between;gap:12px;width:100%}.control{border-radius:20px;flex:1;width:auto;height:76px}}.ccp{opacity:0;pointer-events:none;width:1px;height:1px;position:fixed;overflow:hidden}.ccp--debug{opacity:1;pointer-events:auto;width:400px;height:560px;bottom:16px;right:16px}.ccp iframe{border:0;width:100%;height:100%}.ccp--access{opacity:1;pointer-events:auto;z-index:10;background:#fff;border-radius:12px;width:min(420px,100vw - 32px);height:320px;top:50%;left:50%;transform:translate(-50%,-50%)}.log{margin:0 var(--gutter) var(--gutter);border:2px solid var(--line);color:var(--ink);background:#fff;border-radius:12px;font:12px/1.4 ui-monospace,SFMono-Regular,Menlo,monospace}.log__bar{border-bottom:1px solid var(--line);gap:8px;padding:8px;display:flex}.log--closed .log__bar{border-bottom:0}.log__bar button{font:inherit;border:1px solid var(--line);background:var(--panel);color:var(--ink);border-radius:8px;padding:6px 10px}.log__list{max-height:35vh;margin:0;padding:4px 8px;list-style:none;overflow:auto}.log__entry{border-bottom:1px dashed var(--line);overflow-wrap:anywhere;padding:3px 0}.log__entry time{color:var(--muted)}.log__entry--warn{color:#9a5b00}.log__entry--error{color:var(--red-dark);font-weight:700}